This three days intensive course is designed for professionals working within Governments across the world, diplomatic missions and international bodies who require to learn or upgrade their protocol, communication and etiquette skills.

Coverage  include;

• -Professional Conduct/Communications Skills -Basics to Table Etiquette from Start to Finish
• -3-Course Tutorial Business Lunch -Dressing
• -International, Diplomatic Rank & Status; Forms of Address; and Precedence
• -Proper introductions and their responses
• -The ins and outs to planning and implementing a formal dinner event
• -Written Business and Social Correspondence and Invitations
• -Flag Etiquette and Military Protocols
• -Review; Practice session to review lessons learned that day; Pledge cards; homework assignment.
• -Foreign Missions
• -The Foundations to International Missions
• -Understanding Cross-Cultural Differences and Awareness
• -Travel Wardrobe and Packing
• -Global Gift-Giving Practices
• -Informal Discussion, including a lesson on wine ordering and wine etiquette
• -How to use technology in the 21st century while remaining diplomatic
• -Managing your team for government and diplomatic assignment.
• -Body Language the project confidence and power.
• -International Diplomatic Standards on etiquette

The fundamental intention of cross cultural training is to equip the learner(s) with the appropriate skills to attain cross cultural understanding.

Some of the key areas addressed in this module include;
• Familiarization and knowledge of different cultural characteristics, values, beliefs and behaviors.
• Cultural awareness and understanding which creates open mindedness, behavior and attitude change toward different cultures
• Empathy and Cultural Sensitivity which is a by-product of awareness and creates an ability to read into situations, contexts and behaviours that are culturally rooted and be able to react to them appropriately.
• Diversity and Cultural competence which is the final stage of cross cultural understanding and signifies the individual’s ability to work effectively across cultures

Global Gift-Giving Practices

• What gifts to give based on the status of the receiver
• What types of gifts are acceptable or unacceptable
• How to address gifts
• What is the protocol associated with gift giving and receiving
• When should gifts be reciprocated
• How to write an appreciation car

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