Management – Masterclass
Improved Management through Leading-Edge Strategies
A Five Days Exclusive Master class program….
Training Course Description
This fast-paced Dolphins Management Masterclass training provides an opportunity to stand back from the day-to-day pressures of managerial life and consider how best to cope with and thrive in an ever complex and changing future. Rather than covering all areas of management, the training focuses on those topics that many Management Professionals could benefit from in terms of their impact on their stakeholders and their careers.
This Management Masterclass training program will provide participants with a holistic view of their wider organizational and strategic context and give them the tools to have a meaningful impact on their organizations effectiveness.
This Dolphins training program will highlight:
- How to analyse the external and internal forces at work in an organization?
- How to develop and communicate a compelling strategic vision?
- How to measure and manage performance?
- How to build value-added change into the daily management activities?
- How to become an initiator of change rather than playing constant catch-up?
- How to develop a high-performance team?
Objectives
At the end of this Dolphins training program, you will learn to:
- Become an agent for value-added change
- Coach individuals and teams to achieve extraordinary goals
- Select appropriate methods for measuring and managing performance
- Be in tune with the team’s effectiveness and be able to turn morale around if and when necessary
- Facilitate problem-solving groups that will deliver results on time and on budget
- Develop employees to take more responsibility
- Learn to use best-practiced strategies for influencing and motivating others
Training Methodology
The training methodology used is designed to encourage maximum participation by all staff. The trainer will suggest ideas and theories to the participants and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback.
Each day of this training will end by the team completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.
Organisational Impact
In sending delegates to this training, the organization will gain the following benefits:
- Have a clear understanding of management essentials
- Be better able to coach and improve productivity
- Better understand their own strengths and weaknesses
- Be more confident to take bold decisions
- Have a better knowledge of dealing upwards in an organization
- Return with renewed energy and passion for managing their team
Personal Impact
In attending this training, delegates will be able to:
- Reflect on their own management style and identify areas for improvement
- Learn how to influence those who are confronting positive change
- Learn how to deal with difficult employees of all stripes
- Learn to power your team to higher performance
- Learn how to manage upwards as well as within your team
- Learn how to motivate and create a culture of responsibility
Who Should Attend?
This Dolphins training on The Competent Manager is designed for the following:
- Functional Specialists who wish to prepare themselves for general management roles
- Existing Managers, Supervisors, Team Leaders, Management Staff, wishing to gain a rounded view of best management practices
- Middle-Senior Management Professionals wishing to update themselves on latest practices across a range of management topics
Program Outline
DAY 1
The Manager as a Strategist
- The purpose of organizations
- Stakeholder Analysis
- Motivation and the importance of context
- The challenge of thriving in a VUCA world
- More change is coming and its much bigger and more impactful than you think!
- Strategic performance drivers
- The physiology and biology of leadership
- Strategy vs. Values: The greatest impact on performance
DAY 2
The Manager as a Coach
- Leadership, coaching and mentoring compared
- Diagnosis and evaluation of personal leadership styles
- Delegation, empowerment and the importance of trust
- Coaching case study: Understanding the goals
- The Impact of Relationships on Trust
- Impacting Performance by raising Expectations
- Effective Coaching Meetings
- Knowing what role to pay: sounding board, facilitator or advisor
DAY 3
The Manager as Team Leader
- Teamwork Best Practices
- Creating a High-Performance Team
- Empowerment and its Link to Performance
- Team Decision Making: When and How to Achieve a Consensus
- Performance Measurement
- The 4 Stages of Team Development
- Team-Building Techniques
- Recognition and Reward
DAY 4
The Manager as the Project Team Facilitator
- Elements of successful projects
- People dynamics in a project team as compared to a permanent team
- Meetings:The #1 Time Waster
- Reducing Meeting Times by 50% and more
- The Role of the Facilitator
- The 5 Types of Meetings
- Creating an Agenda that Focuses on Process and Content
- Dealing with Dysfunctional Meeting Behaviors
- Encouraging Creativity and Innovation
- Ensuring Accountability for Value Added Outcomes
DAY 5
The Manager as Change Agent
- The Challenge of Personal Change
- Six Typical Reaction to Change
- The Attributes of Effective Change Agents
- Influencing Upward
- Knowing Your Power and Leveraging it
- The Importance of Humility and other Emotional Intelligence Skills
- Knowing how to be Assertive without Appearing Aggressive
Dolphins Training & Consultants ltd
View Park Towers ,10th Fl ,Utalii Lane & L584-off UN Avenue, Gigiri.
P O Box 27859 00100 Nairobi, Kenya Tel +254-20-2211362/4/5 or 2211382
Cell:+254-700 086 219 / +254-712 636 404
training@dolphinsgroup.co.ke www.dolphinsgroup.co.ke
Your No.1 Corporate Training Partner DIT No./ 711
We push the human race forward and so do you.. Unleash Your True Potential.!