You don’t know what to do You don’t know how to do it You don’t have the authority or the resources to do it You’re afraid Once you figure out what’s getting in the way, it’s far easier to find the answer (or decide to work on a different problem). Stuck is a state of […]
Caring…
No organization cares about you. Organizations aren’t capable of this. Your bank, certainly, doesn’t care. Neither does your HMO or even your car dealer. It’s amazing to me that people are surprised to discover this fact. People, on the other hand, are perfectly capable of caring. It’s part of being a human. It’s only when […]
Just imagine how much you’d get done….
…if you stopped actively sabotaging your own work. We must be talented, powerful and resilient creatures indeed given how much we manage to produce despite the constant undercutting, ridicule and needless censorship we aim at ourselves.
Brand exceptionalism…
Your brand is your favorite. After all, it’s yours. You understand it, you helped build it, you’re obsessed with the nuance behind it. Your organization’s actions make sense to you, you sat in the room as they were being argued about… you might even have helped make some of the decisions. So, your brand doesn’t […]
The $20,000 phone call…
When a homeowner decides to put his house on sale and calls a broker… When he calls the moving company… When a family arrives in town and calls someone recommended as the family doctor… When a wealthy couple calls their favorite fancy restaurant looking for a reservation… Go down the list. Stockbrokers, even hairdressers. And […]
The flip side..
It’s impossible to have a coin with only one side. You can’t have heads without tails. Innovation is like that. Initiative is like that. Art is like that. You can’t have success unless you’re prepared to have failure. As soon as you say, “failure is not an option,” you’ve just said, “innovation is not an […]
Turning the habit of self-criticism upsi...
Perhaps this sounds familiar: When it’s time to write a resume or talk to a boss or discuss a project glitch with colleagues, the instinct is to spin, to avoid a little responsibility, to sit quietly. Put a best face forward, don’t set yourself up. When reviewing just about anything you’ve done with yourself (in […]
Launch it like Google
About a year after they were founded, Google was first mentioned in the New York Times. As an aside in a non-news column. Today of course, it seems like everything they do is instantly news. It’s easy to forget that just about every major online service (eBay, Amazon, Paypal, Twitter, Facebook) launched in obscurity. Same […]
Who will say go?
Here’s a little-spoken truth learned via crowdsourcing: Most people don’t believe they are capable of initiative. Initiating a project, a blog, a wikipedia article, a family journey. Initiating something even when you’re not putatitively in charge. At the same time, almost all people believe they are capable of editing, giving feedback or merely criticizing. So […]
Does Competition Scare You?
The number one reason people give me for giving up on something great is, “someone else is already doing that.” Or, parsed another way, “my idea is not brand new.” Or even, “Oh no, now we’ll have competition.” Two big pieces of news for you: 1. Competition validates you. It creates a category. It permits […]
Do more or do better which one is for yo...
The easiest form of management is to encourage or demand that people do more. The other translation of this phrase is to go faster. The most important and difficult form of management (verging on leadership) is to encourage people to do better. Better is trickier than more because people have trouble visualizing themselves doing better. […]
what’s the hard part?
Every project (product, play, event, company, venture, non profit) has a million tasks that need to be done, thousands of decisions, predictions, bits of effort, conversations and plans. Got that. But what’s the hard part? The CEO spends ten minutes discussing the layout of the office with the office manager. Why? Was that a difficult […]
Maybe this year…
Maybe this year… Your knowledge will reach critical mass.. Your boss will give you the go ahead.. Your family situation will be stable.. The competition will stop innovating.. The traffic jam will cease.. There won’t be any computer viruses to deal with, and Then… You can act, you can launch your project, you can make […]
Cashing the check …
A check in your wallet does you very little good. It represents opportunity, sure, but not action. Most of us are carrying around a check, an opportunity to make an impact, to do the work we’re capable of, to ship the art that would make a difference. No, the world isn’t fair, and most people […]