Tag: british council 2016 professional trainings nairobi kenya

Ambassadors do two things that are really difficult for most people within organizations: 1. They listen and send the notes up the chain. They’re at the front line, and they listen to what’s happening and figure out how to get the right people back home to hear what’s being said. 2. They apologize. Not for […]

There are predictable evolution and revolutions as an organization grows. These are dictated by the increasing complexity that comes with adding employees,customers,product lines,the locations,etc. Handling a company’s growth successfully requires three things; a) An increasing number of capable leaders. b) A Scalable Infrastructure c) The ability to navigate certain market dynamics. If these factors are […]

One of the most profound ways to change your posture and the way you and your organization interact with customers and partners is to change your pronouns. Instead of saying “I” when you’re ready to take credit, try “we.” Instead of saying “we” when you’re avoiding responsibility, try “I.” And, every time you’re tempted to […]

Every morning here in Africa,a gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed. Every morning a lion wakes up. It knows it must outrun the slowest gazelle or it will starve to death. It doesn’t matter whether you are a lion or a gazelle. When […]