In the old-school factory,the twin taskmasters are the manual and the assembly line. The manual tells you what to do,and the assembly line keeps the work coming.Its not your job to decide. When we move away from assembly and manual labor,it was easy to pretend that we were no longer working in a factory.It turns […]
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Tag: Communication & etiquette Training
Did you know Life is full of holes…?
Every scrutinized historical event fails to hold up to serious inspection. There’s missing evidence. How did he get from point A to point B? Where’s the document or the eyewitness or the proof? Your future opportunities are like this as well. Even at the hottest part of the 1998 Internet run up, skeptics wanted more […]
Do you have clients or customers..?
You need to choose. Customers hear you say, “here, I made this,” and they buy or they don’t buy. Clients say to you, “I need this,” and if you want to get paid, you make it. The customer, ironically, doesn’t get something custom. The key distinction is who goes first, who gets to decide when […]