When you do important work, work that changes things and work that matters, it’s inconceivable that the change you’re trying to make will be met with complete approval. Trying to please everyone will water down your efforts, frustrate your forward motion and ultimately fail. The balancing act is to work to please precisely the right […]
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Strategy matters more than ever…
When everyone is playing the same game, your execution is critical. Your store is like their store, your bread is like their bread, so we care very much about the care and skill you put into your product or service. Of course, that still matters, but the revolution of the web means that the way […]
Art fears business fears art…
The artist says, “that sounds like business, and I want nothing to do with it. It will corrupt me and make me think small.” The businessperson says, “art is frightening, unpredictable and won’t pay.” Because the artist fears business, she hesitates to think as big as she could, to imagine the impact she might be […]
Where does trust come from…?
Hint: it never comes from the good times and from the easy projects. We trust people because they showed up when it wasn’t convenient, because they told the truth when it was easier to lie and because they kept a promise when they could have gotten away with breaking it. Every tough time and every […]